What is Partial Status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount.
Example: You bought an order with quantity 10 000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver,
then we will ( Partial ) the order and refund you the remaining 1 000 (1$ in this example).

What is Refill?

  • Before you request us for refill, please check the below info if your order eligible for refill.

Eligible Refill Requirement

  • Check Services title if there we mention about refill or not.
  • Check order date and refill period.
  • Check start count and your current count of your followers or views or likes.

How long it will take to complete refill of my orders?

  • Refill complete time of your order depend on drop amount of your followers/likes/likes, usually up to 1 - 7 working days. Starting refill your order can take 0 - 48 hrs sometime, its depend on the server load as well. Some time it take more time incase there is any big update from social media.

SMBULK will refund the money in case failed to refill?

  • Yes, in case we failed to start your refill request within 1 - 7 days, we will refund your order partially or full ( Depend on drop amount).

What is Cancel?

  • Before you request for cancelation of your order. Please check the eligibility of your order cancelation

Eligible Cancelation Requirement

  • Most of the case, we accept cancel request if we failed to refill your order.
  • We accept cancelation request if your order more than 24 hrs and still didn't start and you want to cancel.
  • We accept cancelation request in case your order didn't get enough followers / likes / views as per mention speed.
  • We accept cancelation request in case you or your customer ordered a wrong URL. Example: If you order for facebook page likes but you submitted instagram or any other social media or website URL. In case you order correct URl and you request for canceltion, we will not accept

How Long it will take to cancel my order?

  • If your order eligible for cancelation, then it will take upto 3 working days from the requested time.

Why my order canceled ?

  • Usually, your order get cancel if your submitted wrong URL or format. Sometime, we cancel the order if services server not working properly or we need to update the services for somethings better. You can always order from our alternative services.

What is Speed Up?

  • Before you request for speed up, please check the eligible requirement of your order to request for speed up.

Eligible Speed Up Requirement

    • We can accept speed up request if your order not getting enough speed as per mention speed on the services title.
    • We can accept speed up request if your order stuck and not getting any more new followers/likes/views.
    • Please don't request for speed up, if your order not older than 24 hrs.

    How long it will take to speed up my order?

    • Usually we take 1-12 hrs to boost or speed up your order. We always try our best to deliver your order as soon as possible. Sometime your patience are really appreciate.

    Its been few days i requested for speed up but still my order stuck!

    • Sometime it can be happend that your requested for speed up but you not seeing any request of your request. In case that you can request for refund partial and order once again

    What is Restart?

    • Before you request for restart of your order. Please check the eligibility of your order restart.

    Eligible RestartRequirement

      • We can only restart a order if your order more than 24 hrs and its stuck.
      • We can restart a order if your order status completed but its actually not.
      • Please don't request for restart if your order not more than 24 hrs old.

      What is Drip Feed?

      Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.
      Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put
      Link: Your Post Link
      Quantity: 100 
      Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) 
      Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes)
      P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), 
      Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000).
      Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

      How do I use Mass order?

      You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here: https://smbulk.com/services
      Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer
      From the Services List @ https://smbulk.com/services, the service ID for this service “Instagram Followers [15K] [REAL] ⚡️💧⭐” is 102
      Let’s say you want to add 1000 followers for each account, the output will be like this:
      ID|Link|Quantity
      or in this example: 
      102|abcd|1000
      102|asdf|1000
      102|qwer|1000

      How to get youtube comment link?

      Find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address".
      The link will be something like this: https://www.youtube.com/watch?v=12345&lc=a1b21etc instead of just https://www.youtube.com/watch?v=12345
      To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".

      What is ( Instagram mentions ), how do you use it?

      Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned abcde under this post and abcde will receive a notification to check the post).
      Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWERS!

      What is ( Instagram impression )?

      Impression means reach (also how many users have seen your post) it is mostly used with brands, they will ask you to show them statistic of the impressions your posts have.

      The link must be added before the user goes live or after?

      After he goes live, or just 5 second before he goes!

      What is ( Instagram Saves ), and what does it do?

      Instagram Saves is when a user saves a post to his history on Instagram (by pressing the save button near the like button). A lot of saves for a post increase its impression.